1-2-1 Training, Behavioural & Classes

Terms & Conditions

I accept that by booking with Exclusively Dogs Ltd, I confirm that I have read, understood and accepted their terms and conditions.

I accept that my completion of their booking form and my acceptance of their terms and conditions forms a contract between myself and Exclusively Dogs Ltd.

Bookings, Payment & Cancellations

I accept that full payment is taken in advance at the time of booking. I understand that this is to secure my agreed sessions.

I accept that once payment has been made, the sessions are non-refundable.

I accept that I will not be refunded for sessions that I fail to attend, and that I will forfeit the paid session/s. 

I accept that Exclusively Dogs Ltd require a minimum of 24 hours cancellation notice prior to the agreed session. I accept that my session will be non-refundable if I fail to do so. I accept that I will also forfeit the paid session.

I accept that if I need to cancel my session, I will contact Exclusively Dogs Ltd via the phone to ensure that they have received my cancellation request. I accept that if I fail to do this, and contact them by another means, that I will lose my session.

I accept that if I turn up late to a session, then I will forfeit that lost time and the session will only run for the remaining paid time.

I accept that Exclusively Dogs reserves the right to amend, change or cancel a booking. We try to avoid this as much as possible but sometimes this is unavoidable, especially with regards to a change in weather, and sometimes we will have to cancel and postpone sessions. If this is the case, then I accept that Exclusively Dogs Ltd will inform me of this cancellation as soon as possible. I accept that Exclusively Dogs Ltd will reschedule the missed session/s to an alternative date / time.

Training Classes, 1-2-1 Sessions & Consultations

I accept that Exclusively Dogs Ltd use positive training methods in their sessions and they will not permit the use of choke or check chains, water sprays, electric collars or any other aversive training technique.

I accept that Exclusively Dogs Ltd takes all reasonable precautions within the structure of their sessions and on the premises to avoid injury resulting from dog bites. I accept that Exclusively Dogs Ltd accepts no responsibility for damage or injury resulting from dog bites occurring to clients or their dogs while on the premises. I agree to inform the trainer of any instances of accident or injury that occur during their sessions.

I accept that I am required to clean up any accidents produced by my dog. I accept that Exclusively Dogs Ltd will not tolerate used bags being left outside the training venue.

I accept that my dog must remain on a lead within the premises unless I am specifically instructed by the trainer to remove them.

I accept that I am responsible for my dog whilst attending training.

I confirm that my puppy is fully vaccinated before attending the classes or socialisation sessions.

I accept that I will not approach other dogs during the training session unless I am advised to do so by the Trainer. I accept that this is to ensure that the introductions are appropriately managed.

I accept that I will not use training equipment unsupervised, and I agree to follow any safety instructions that are provided by the Trainer.

I accept that I cannot attend if my dog is unwell, or has a contagious disease that can be transferred to other dogs. I agree to speak to my veterinary professional if I am concerned.

I accept that it may not be possible for me to attend training if my bitch is in season. I accept that I will contact Exclusively Dogs Ltd if this is the case.

I understand that any children attending the training under 16 years of age, must be accompanied by an adult.

Car Parking

I accept that my car is parked at my own risk, and Exclusively Dogs will not be held accountable for theft or damage to my car whilst at training. I accept that this is in relation to any of the venues that the training sessions are held.

Data Protection

I accept that the information I provide to Exclusively Dogs Ltd via the booking form, will only be kept as a record and will be used to contact me in relation to dog training activities. I accept that Exclusively Dogs Ltd will not pass on my details to third parties.

I agree to Exclusively Dogs Ltd taking photos or videos of me and my dog during training. I accept that Exclusively Dogs Ltd may use this content to publish in print, electronic or video format. I agree to release all claims against Exclusively Dogs Ltd with respect to privacy rights, publicity rights, copyright ownership, and publication, including any claim for compensation related to use of the materials.